01 / PURPOSE AND SCOPE
A winner can choose the stated physical product or the corresponding cash alternative once eligibility is verified.
02 / PROPOSED RULES
Specify valuation date, stock contingency, allowed substitutions, product warranty, collection or delivery costs, TV licence requirements where applicable, a decision window, payment destination verification and no additional fee to claim a prize. Cash alternatives: R800 groceries, R12,000 PS5, R12,000 Samsung TV (all draft).
03 / BEFORE PUBLICATION
Complete and verify the promoter’s full legal details, responsible contacts, dates, acceptance mechanism, lawful basis, payment processing arrangements, and any required independent assessment. Resolve any conflicts with South African consumer protection, privacy, electronic communications and gambling/lotteries law. Obtain approval from qualified South African counsel.
04 / CONTACT AND DISPUTES
Use the existing CreativeKong contact channel for general enquiries. Official response windows, information officer particulars and escalation contacts must be finalised before launch.
05 / SOURCES FOR REVIEW
National Lotteries Commission: promotional competitions ↗